Click here for COVID-19 advice for families and patients
Home for 11am - we try to have all patients ready for home by 11am on their day of discharge click here
Click here to see inside our Transition Lounge - a place for you to wait after discharge for your prescription or transport home.
Download Transition Lounge patient/parent information leaflet.
Cian’s Kennels provides a dog visiting service to CHI inpatients in St John’s Ward.
See 'Lorna's Journey' to help you and your child prepare for surgery
Admissions Office +353 (0)1 409 6152 or +353 (0)1 409 6213.
The Admissions Department is located on the ground floor of the Hospital adjacent to the shop.
Opening Hours:
Monday to Friday 7.00am to 8.00 pm
Sunday & Bank Holidays 1.00pm to 5.00 pm
Please attend for admission before 5.00 pm.
Contact the Admission Officer if you will be attending after 5.00pm as the ward and medical team must be informed.
It is important that you talk to your child about going to hospital. If it is a new experience, your child may be unsure about the hospital environment. If they know what to expect in advance the experience will be less threatening for them. To help you do this we have prepared the following guidelines:
- We recommend that you explain to your child, according to his/her age and understanding, the reason why he/she is being admitted to hospital.
- Emphasise that it will only be temporary and explain what will happen.
- It is important to be open with your child. So, if something will hurt, tell him/her that it will hurt.
- Tell your child that it is normal to feel frightened and that he/she may cry.
- Encourage your child to ask questions and express his/her feelings.
- If you have arranged to stay overnight in the hospital, tell your child and if not, reassure him/her that you will visit frequently.
- Involve your child in packing for the hospital stay and include a favourite toy.
- Teenagers should be encouraged to talk about going to hospital as they may give the impression that they understand more then they do. Talking to them and involving them in discussions about their care will help them feel more in control.
- Unfortunately siblings are unable to attend the hospital at this time.
Children in Hospital Ireland is a voluntary organisation which has helpful literature on children going to hospital.
What to bring to Hospital
Click here to read House Rules and visiting guidelines for patients/families/visitors
While your child is in hospital
To help you we have prepared a list of items that your child will require during his/her stay in hospital:
If your child is under 2 years:
- Nappies - disposable
- Barrier Cream
- Soap - replace as needed
- Face cloth/soap/sponge for nappy area
- Night attire
- Talc
- Towels
- Activity or game to play
If your child is over 2 years:
- Day clothes
- Dressing Gown
- Pyjamas/nightdresses
- Slippers or shoes and socks
- Change of underwear
- Nappies - if wearing them
- Towels
- Toothbrush/toothpaste
- Face cloth/soap/sponge for nappy area
- Hair brush/comb
- Shampoo
- Activity or game to play
Parents/Guardians
- Please bring any items you would normally bring for a stay away from home.
- The hospital is unable to accept responsibility for loss or damage to clothing or valuables.
Medication
If your child is on medication, please bring balance of medication, prescription and give it to the Nurse Manager on the ward.
Inpatient Admission
- On the morning of admission, please telephone the Admissions Department +353 (0)1 409 6120, to confirm that there is a bed available for your child.
- On Sundays please telephone +353 (0)1 409 6100 and ask for Nursing Administration.
- Admission staff will request a contact number preferably a mobile number.
- Hospital staff will contact you on that number to inform you if a bed is available for your child.
- You will receive a call back as soon as a bed is confirmed.
- Please do not travel until the Admissions Department have confirmed bed availability as you will have to return home if a bed is not available.
- The decision to defer your child’s admission is made by the Clinical Bed Manager and your child’s Medical Team.
- You may be deferred until the following day or an alternative date. You will be notified by letter.
Day Case Admission
You will be contacted by the Hospital prior to the date of admission to inform you of your appointment time.
Cancellation of an Inpatient or Day Case Appointment
Should you need to cancel you admission appointment please contact :
Waiting List Office - +353 (0)1 409 6126 / 6127 / 6128 /6129 Mon-Fri 8.30am-5.00pm Voicemail is checked regurlarly
Please inform the Waiting List Office if your child has had:
- A cough, cold, sore throat, infection, vomiting or diarrhoea with a few days of admission.
- A vaccination with one week of admission.
- Any childhood illness such as measles or Chicken pox within 6 weeks of admission.
What to expect at Admission
- When you arrive at the Main Entrance to the hospital, go directly to the Admissions Office on the ground floor.
- You should give your child’s name to the Admissions Officer. They will contact the ward to ascertain that the allocated bed is ready for your child. You may be asked to wait until the ward is ready to accommodate your child.
- You will then be seen by the Admissions Officer, who will obtain patient data and insurance/eligibility cover information.
- Once your child’s admission is complete you will be directed to the ward.
- You must attend the Admissions Department to have your child admitted to the Hospital before proceeding to the Ward.
- On the ward you will be met by the Clinical Nurse Manager or Staff Nurse, who will take you and your child to his/her bed. Your child will then be reviewed by the Clinical Team looking after your child during their admission.
Hospital Rules and Regulations
Each visitor to the hospital is obliged to:
- Be aware of Child Protection Guidelines.
- Adhere to Infection Control Guidelines
- No flowers or plants are allowed in patient rooms due to Infection Control guidelines
- Be responsible and keep their children under control if they are visiting
- Be responsible for the safety and security of their personal belongings
- Comply with any requests by Hospital staff to leave the patient’s room, to facilitate the patient’s care and treatment.
- Not to sit or lie on patient beds.
- No pets are authorised on site with exception of guide dogs.
- Not visit Isolation Rooms without permission from Clinical Nurse Manager.
- Any hot liquids taken outside the coffee shops/canteen must be in a suitable container with a lid.
- No hot liquids will be permitted in the clinical rooms.
- Parents/Visitors are requested to visit the parent room on the ward if they wish to have a hot beverage.
- Not to access unauthorised areas.
- Not visit while under the influence of alcohol and / or drugs.
- Be advised that in the interest of promoting patient privacy that all recording mobile devices, cameras, camcorders, laptops should not be used within the clinical and general out patient areas unless by prior arrangements with the Clinical Nurse Manager in charge.
- Always consider other patient’s needs for rest and privacy.
- Help keep the hospital clean and inform staff of any cleaning concerns.
- Be polite and courteous to all Hospital staff and others while in CHI.
- Observe confidentiality – Visitors may see or hear things of a private and confidential nature.
- The hospital is a no smoking campus. Smoking is not permitted anywhere on the hospital grounds.
- Respect the CHI at Crumlin Visiting Guidelines.
Your co-operation in these matters will assist in the safety of all patients who attend the hospital.
