Message to families attending CHI at Crumlin following the cyber attack on the HSE

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We have resumed all services at CHI at Crumlin, however, our systems continue to be impacted by the cyber-attack and processes are slower than normal.

We regret that patients and families may experience longer wait times.

Please bear with us and we thank you for your patience and support.

Any outpatient appointments cancelled as a result of the cyber-attack will be rescheduled.

Emergency Departments & Urgent Care Centre

We would like to reassure parents and families that our Emergency Department in CHI at Crumlin, CHI at Temple Street, CHI at Tallaght and CHI at Connolly (Urgent Care Centre) are open.

Some systems continue to be impacted by the cyber-attack and some processes are slower than normal. 

We are asking all families if their child’s care is not urgent to help us by only attending if your child needs emergency or urgent care.

Data Protection Office Update

Children's Health Ireland (CHI) is working with the HSE to determine the impact of patient data regarding the HSE cyber attack.

We have reported the cyber attack to the Data Protection Commission in line with our obligations under the General Data Protection Regulation (GDPR) and the Data Protection Acts.

Identified personal data breaches will be investigated and notified in accordance with GDPR requirements.

No evidence of scams linked to cyber attack

Scams involving personal data are common and can happen at any time. There is no evidence that recently reported scams are linked to the cyber attack affecting CHI systems. Criminals can still take advantage of the fact that a cyber attack has occurred to target individuals and the public are urged to remain vigilant to this possibility.

Read advice from FraudSMART on how to protect yourself from fraud.

CHI will update this notice as more information becomes available.

Please see below email addresses for Data Protection queries:

CHI at Crumlin dpo@olchc.ie
CHI at Temple Street dpo@cuh.ie
CHI at Tallaght hrd@nchg.ie
CHI at Connolly hrd@nchg.ie

This is a continuously changing situation and CHI will review and issue further updates on our websites and social media channels.

Thank you for your support and we ask our families for their co-operation during this time.