What to expect

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BEING ADMITTED

When you arrive at Our Lady’s Children’s Hospital, you will first need to check in at The Admissions Office. Our Admissions Office is located on the ground floor adjacent to the shop. You’ll have received some instructions with your admission letter but don’t be afraid to ask at our reception if you are unsure of anything.

Don’t forget, if you are running late on the day for any reason, it is best to call and let us know. Otherwise, there is a risk of long delays to your admission and in some cases you may risk having your admission cancelled.

Our Admissions Officer will ask you, or your parent(s) for any relevant information that you will have been asked to bring. This information will include basic details including, evidence of your medical insurance, or Medical Card. See our WHAT TO BRING section for more details.

The Admissions Office will then contact your ward to confirm whether or not your bed is ready. This is where a good book may come in very handy. When the wards are very busy you may be asked to wait while the ward prepares properly for your admission.

WHAT HAPPENS NEXT

Once your bed has been confirmed you will be directed to their ward where you will meet either our Clinical Nurse Manager or a Staff Nurse. Our nurses may have further questions to ask and they will perform some minor examinations such as taking your vital signs. These simple examinations are a standard part of our full hospital admission process.

Most of all, though, our nurses will be doing whatever they can to make you feel welcome and comfortable. They will do their very best to help you settle into the ward as soon as possible. This will include bringing you to you bed, chatting to you, offering you helpful information, and answering any questions you may have.

WHO YOU’ll MEET

Once settled in, you will then meet some members of your clinical team. During this meeting, one of our doctors will perform a physical examination. Afterwards, they may then send you to another department, such as x-ray department, for further examination.

To get a better understanding of the kind of medical and non-medical staff you may meet during your stay in hospital please visit our MEET THE TEAM section of the website.There you can find out all about the range of staff dedicated to your care. You’ll be able to find brief descriptions about the kind of job each staff member performs.

HOW YOU’ll BE CARED FOR

Our nurses will care for you day and night while you’re on the ward.

Our doctors will visit you at some stage every day to continually monitor your treatment and to make decisions about your care. The doctor who visits you may not be your consultant cardiologist, but you can rest assured your cardiologist is kept constantly up to date about your condition.

Try to plan the visits of family and friends so that they are spread out over the course of the stay. To help you make a good visitor plan please see our VISITING GUIDELINES.

Don’t Forget! At any stage during your care on our cardiac ward, our staff will always be available to answer any questions you might have.