Patient Accessibility

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Commitment to accessibility

CHI at Crumlin is committed to developing policies and practices to ensure that accessibility, Universal Design and reasonable accommodation for people with disabilities are made when providing services for all sick children, families, parents, carers, guardians, staff, health professionals and members of the community.

CHI at Crumlin is committed to ensuring equal access for all. To ensure the highest levels of accessibility and reasonable accommodation for people with disabilities are being met, CHI at Crumlin will continue to monitor and report on these policies and practices.

See below the key universal design and accessibility priorities that CHI at Crumlin has adopted to make the hospital more accessible and inclusive for all.

Key universal design and accessibility priorities

Meeting the requirements of the Disability Act 2005

  • Access Officer

The Access Officer, appointed in accordance with the Disability Act 2005, is the point of contact for people with disabilities who may need guidance when wishing to access the services of the hospital. They are responsible for providing and/or arranging assistance to people with disabilities to access the services of the hospital.

Please see contact details below:

Denise Dockery
Occupational Therapist Manager and Access Officer
Tel: +353 1 40 96 183
Email: denise.dockery@olchc.ie

  • Complaints and Inquiry Officer

They are the point of contact for people with disabilities who wish to make a complaint under Section 38 of the Disability Act. They are responsible for carrying out independent investigations and producing reports on the issue along with outlining steps to ensure compliance in the future.

Please contact the Patient Advocacy Department who can assist you in relation to making a complaint: Patient.Advocacy@olchc.ie

For more information, please follow the links below:
1. Getting to the Hospital
2. Information and guidelines to help you plan your visit
3. Accessible facilities/services available at the Hospital