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In this section, you’ll get a good idea about what to expect from the minute you first arrive at the Hospital. Knowing what to expect and when to expect it can make you feel much better about your visit.


When you arrive at the Main Entrance to the hospital, you and your parent(s) will visit the Admissions Office. The Admissions Office is located beside the shop on the ground floor. Our admissions officer will then ask the adult with you for some information, such as your name, address, or medical details. After that, the admissions officer will call up to the ward to make sure a bed is ready for you. You might be asked to wait a little while if the doctors and nurses are very busy.


As soon as your bed is ready, you will be brought up to the ward where you will get to meet some of the nurses that will be looking after you. Our nurses may have some more questions to ask and/or they may record your height, weight, temperature, pulse, and blood pressure among others and file them in your chart.

Most of all, though, our nurses will be doing whatever they can to make you feel welcome and comfortable. They will do their very best to help you settle into the ward as soon as possible. They’ll give you plenty of opportunities to ask any questions you may have and they’ll have lots of interesting information to give you about the reason you’re here and what will happen during your stay in hospital.

They will also show you around all of our play areas where you might get to meet some of the other children staying with us.

Once you have settled in, you’ll then meet some of the other members of your clinical team. During one of these meetings, your doctor will perform a physical examination. Afterwards, your doctor may send you off to another department, such as our x-ray department, in case they need a little more information about your condition.


Our nursing staff will care for you all day and all night while you are staying on the ward to make sure that you are ok. Our doctors will visit you at some stage every day to keep an eye on your treatment and to make important decisions about your care. The doctor who visits you may not be your consultant cardiologist but don’t worry because your cardiologist is constantly kept up to date about your condition.

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