Coronavirus COVID-19 Message for Families

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Message to Families during April 2020

Dear Parents/Guardians/Children & Young People

There have been no further changes at CHI at Crumlin since the Irish Government Announcement on 27 March 2020.  The following information is still in operation at Crumlin and if this changes will we update our website as appropriate.

  • Children's Health Ireland (CHI) are postponing all public and private outpatients appointments and non urgent inpatient and day case (medical and surgical) activity at Crumlin, Connolly, Temple Street and Tallaght Hospitals until further notice. Some critical areas will remain open and these families will be contacted with specific details.

  • We are putting these restrictions in place in the interest of patient safety as part of the COVID -19 response.

  • We appreciate that this is a difficult time for patients and their families and we are working to provide services in a different way where possible.

  • This includes virtual clinics (telephone call) for some OPD appointments, these patients will be contacted by medical staff.

  • Our Emergency Department continues to operate 24/7 and if your child is very ill please bring him/her to hospital as guided by your GP or local health provider.

  • Visiting Restrictions - Only 1 parent/guardian is allowed be with their child at any time.  All parents/guardians will receive a Visitors Card if their child is admitted and must carry it with them at all times to gain entrance to the hospital.

  • No general public allowed to visit the hospital.

  • It is important that if you or a member of your family is self isolating you should contact the hospital before attending. Please read below FAQ's information for further advice.

  • Covid-19 Family Helpline - 01 4096117 9-5pm Mon-Fri

  • Wash your hands regularly when attending the hospital and adhere to the Social and Physical Distancing markings.

  • Please continue to visit this website for regular updates.

Thank you for your co-operation - CHI at Crumlin Corporate Management Team

Patient Care Package Desk

Due to visiting restrictions we have introduced a Patient Care Package Desk at Main Reception to facilitate the collection and drop off of items for families that you know are staying in the hospital.  Click here for further information.

Helpline for Families re COVID-19

If you are concerned or have further questions about attending CHI at Crumlin with your child please telephone our helpline 01 409 6117 Mon to Fri 9-5pm

Click here for advice for families from the HSE on Coronavirus (COVID-19)

Blood Tests

Only emergency blood tests for patients will be carried out until further notice. GP’s should only refer urgent or essential patients to Phlebotomy until further notice.

Coronoavirus FAQ’s

Should I still attend for my appointment / admission?

All outpatient appointments and non urgent admissions or day cases have been postponed until further notice

A limited number of patients have been contacted by the hospital directly and told to attend their outpatient appointment and or admission/day case. 

If you or your child is currently self-isolating please contact the hospital before attending for your appointment / admission for advice.

Reasons for self-isolating can include:

For specific questions relating to your child’s ongoing treatment / condition please contact your child’s medical team directly.

Do you have Coronavirus (COVID-19) in Crumlin?

We do not discuss patient’s condition at the hospital and do not provide this information in order to protect confidentiality.

What are the symptoms of Coronavirus (COVID-19)?

All up to date information and advice to our families is available on the HSE website, click here

What if I think my child has Coronavirus (COVID-19) or had symptoms?

Please visit the HSE website, www.hse.ie and follow the links to Symptoms Causes and Treatment

What are the affected areas of Coronavirus (COVID-19)?

Click here for the detail on the HSE website, www.hse.ie.

What should I do if I have been to an affected area or been in contact with someone who may have had Coronavirus?

Please visit the HSE website, www.hse.ie and follow the links to the page titled: If you’ve been in an affected area or in contact with a confirmed case, click here. and How to Self Quarantine

Cardiac Patients click here

Oncology Patients click here

Click here for an update from Radiology (X Ray) Department

Click here to view World Health Organization (WHO) Guidance on Helping Children Cope with Stress during COVID-19
Temporary relocation of services at CHI at Tallaght
Click here for information on your Admission
Click here for more general information regarding your Outpatient appointment