Social Media Moderation Guidelines

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The following moderation guidelines relates to Children’s Health Ireland (CHI) at Crumlin two official social media channels which can be found on @CHIatCrumilnTwitter and CHIatCrumln LinkedIn.  

CHI at Crumlin reserves the right to hide or delete any comments or content deemed inappropriate. In some cases, dependent on frequency, scale or content posted, we reserve the right to ‘ban’ or ‘block’ users from posting to our social media accounts. 

Inappropriate comments or content may include:

  • Abusive or hurtful comments

  • Comments that use inappropriate language or hate speech (based on colour, race, nationality, ethic or national origin, religion, or sexual orientation)

  • Inappropriate language includes: swearing, graphic descriptions of death or illness

  • Off-topic, redundant or repeated comments (this includes the promotion of activities not related to CHI at Crumlin)

  • Personal or organisational attacks, threats or defamatory comments

  • Naming individuals linked to legal or clinical enquiries

  • Inappropriate or graphic imagery

  • Comments or imagery that violates the privacy of our patients and their families or our staff

  • Content, comments or imagery that violates copyright or that may be confidential

All opinions (outside official hospital posts) that are expressed on CHI at Crumlin’s social media accounts represent the thoughts of the individual commenters, and not those of the hospital.

Information posted on our social media accounts should not be considered medical advice, nor is it intended to replace consultation with a qualified health professional. If you have questions about your health, please contact your GP.

 All links to other websites found on our social media accounts are provided as a service to readers, but such linking does not constitute endorsement of those sites by CHI at Crumlin, and as such we are not responsible for the content of external websites.

By submitting content to any CHI at Crumlin social media accounts (wall posts, comments, photos, links, etc.), you understand that this information is publicly available, and that CHI at Crumlin may use this information in internal and external publications and other communications. If you do not wish to have your information published, please do not post that information.

CHI at Crumlin has an official process to deal with Complaints/Feedback/Suggestions and families should contact the Patient Advocacy Department directly for assistance here.

Email our Communications Office for any queries regarding our Social Media official accounts.